Your Privacy Is Our Priority

When opening an account and using services at 8ee88, we may collect the following categories of information:

• Identity Information: Your name, date of birth, national identity document details (for age verification), and username.
• Contact Information: Email address and mobile number — to process transactions via bKash, Nagad, or Rocket and for urgent communications.
• Financial Information: Deposit and withdrawal amounts, transaction history, and payment method details. We do not store full card numbers or complete bank account information.
• Technical Information: IP address, browser type and version, operating system, device type, login duration, and session ID.
• Behavioral Information: Navigation patterns on the site, game preferences, betting history, and bonus usage details.
• Cookie & Tracking Information: Session cookies, preference cookies, and performance analytics data — used to improve the quality of the site.

We use the information we collect only for the following legitimate purposes:

• To complete account registration, verification, and management.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To provide welcome bonuses, cashback, and VIP benefits.
• To monitor your gaming behavior in accordance with responsible gaming policy.
• To prevent fraud, money laundering, and other unlawful activities.
• To deliver effective customer support via 24/7 live chat and email.
• To improve the technical quality of the site and test new features.
• To send relevant promotional communications — but only with your consent.

8ee88 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: The minimum necessary information is shared with bKash, Nagad, and Rocket to complete transactions.
• Technical Infrastructure: With secure cloud hosting and database service providers — who are bound by strict confidentiality agreements.
• Fraud Prevention Services: With third-party verification services to ensure the security of the platform.
• Legal Obligations: Where required to comply with valid legal orders from relevant authorities.

Outside the cases listed above, we will obtain your explicit consent before sharing your information for any other purpose.

We use cookies to ensure the smooth operation of the site and to improve your experience. Cookies are small text files stored in your browser that the site uses to remember information about your visit.

• Essential Cookies: For maintaining login sessions and ensuring security — without these, the site cannot function properly.
• Functional Cookies: To remember language preferences and game settings.
• Analytical Cookies: To understand which parts of the site are used most — this information is used in aggregate form and no individual user is identifiable.

You can manage cookies at any time by changing your browser settings. However, disabling essential cookies may affect some services on the site.

8ee88 has implemented industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data exchanged between your browser and our servers is protected by TLS/SSL encryption.
• Encrypted Database: Sensitive information is stored in encrypted form to prevent unauthorized access.
• Access Controls: Only authorized personnel can access the minimum necessary information.
• Security Audits: System security is maintained through regular security assessments and vulnerability testing.
• Two-Factor Authentication: The option to add an extra layer of security to your account.

No method of transmitting information over the internet is completely secure. We strive to ensure maximum protection, but we cannot guarantee that a data breach is entirely impossible. Should such an event occur, we will promptly notify affected users.

We retain your information only for as long as necessary:

• Information for active accounts is retained for the entire duration the account is in use.
• Financial transaction records are retained for a defined period in accordance with legal and audit requirements.
• After an account is closed, information required to meet applicable legal obligations may still be retained.
• Behavioral and analytical data is anonymized or deleted after a set period.

As a user of 8ee88, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you and to receive a copy.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances — though this may not apply where legal obligations exist.
• Right to Restrict Processing: The right to object to the use of your information for specific purposes.
• Right to Data Portability: The right to receive your information in a structured, commonly used format.
• Right to Withdraw Consent: The right to opt out of marketing communications at any time.

To exercise these rights, contact our support team at [email protected]. We will respond to your request within 30 days.

8ee88 strictly discourages minors (those under 21 years of age) from gaming. We do not knowingly collect information from minors. Age verification is a mandatory step during account registration.

If you become aware that a minor is using our platform, please notify us immediately at [email protected]. We will promptly review that account and take the necessary action.

8ee88 uses the services of certain selected third-party technology providers to operate the platform, including game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and many more) and payment processors. These organizations have their own privacy policies and process information within their own services.

If you navigate from our platform to an external site, that site's privacy policy will apply. We do not control the data collection and use practices of third-party sites.

8ee88 may update this Privacy Policy from time to time — due to changes in services, adoption of new technologies, or legal requirements. If significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email or on the platform.
• Display a clear notice on the site for important changes.

Continued use of the site after any changes will be taken as your agreement to the updated Policy. We therefore recommend reviewing this page regularly.